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CowSoul Farms Policies

Privacy Policy

How we collect, use and protect information when you interact with CowSoul Farms.

Effective Date: September 18, 2026

Information We Collect

When you place an order, use our delivery PIN checker, or interact with us through our website or WhatsApp, we may collect information needed to serve you, including your name, phone number, delivery address and email address.

How We Use Your Information

We use the information we collect to process and fulfil orders, check serviceability, coordinate deliveries, manage trials and subscriptions, provide customer support, and communicate relevant order or service updates.

Data Protection & Sharing

We take reasonable measures to protect your personal information. We do not sell your personal information to third-party marketing companies. Where necessary to fulfil an order or provide a requested service, limited information may be shared with service providers such as payment, delivery, courier, technology or communication partners.

Communication

We may send order confirmations, delivery updates, subscription-related messages and occasional promotional offers through WhatsApp or email. You may opt out of promotional communications at any time; service-related communications necessary for an active order or subscription may still be sent.

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